Contact Support
9dot support team is always ready to assist you with any issues and provide expert advice. We also regularly train our distributors to ensure strong technical knowledge across the network.
For initial technical inquiries, please contact your distributor.
For advanced second and third-level assistance, together with your distributor, contact the 9dot support team at: support@9dot.it
RMA Request
RMA requests will be processed by each distributor based on a variety of considerations.
See below few general steps:
- If a Dealer desires to return a Product(s), the Dealer must first obtain an RMA Number from 9dot and provide several information.
- All Product(s) must be returned in their original configuration. Any Product(s) received by 9dot with added items will be returned to the Dealer at the Dealer's sole expense and risk.
- All returns must be made within 90 days of the Dealer's request for an RMA Number.
To submit a request for technical support or RMA assistance please contact support@9dot.it
Please see this document for details.
Warrenty
Please see this document to read 9dot's instructions for our product(s) under warranty, product(s) out of warranty, and advanced replacing.
Downloads
Products' datasheets, user manuals and changelogs.
Visit the Download page to find all this documentation.